Students studying our Certificate in Communications, Protocol, Etiquette, and Strategic Engagement Course in London will benefit from the following:

 

• Face-to-face training in London provides the ideal opportunity for interaction with your Facilitator
   
• Expert tuition from communication professionals
   
• Small groups with strictly limited numbers provide an exclusive experience
   
• Internationally recognised qualification 
   
• Enjoy learning from interactions with your fellow students who bring different perspectives and experiences to the classroom sessions.
   
• You'll be gaining experience in one of the world's most famous cities with London renowned for innovation and diplomacy

During your 5-day London short course in Communications, Protocol, Etiquette, and Strategic Engagement you will study the following:

Learning Outcomes

1. Introduction to Protocol: Students will understand the definition, importance, and historical context of protocol, and apply it in business settings.

2. Communication Skills and Diplomatic Protocol: Students will develop effective communication techniques, including cross-cultural and active listening skills, and understand international protocol standards.

3. Building Trust and Relationship Management: Students will learn to establish and maintain trust and credibility, analyse successful case studies, and measure partnership success using KPIs.

4. Professional Etiquette and Event Management: Students will master business and dining etiquette, formal event planning, and effectively host VIPs and dignitaries.

5. Crisis Management and Role of Organisational Ambassadors: Students will identify potential crises, develop contingency plans, communicate effectively during crises, and represent their organisations with confidence at events.

Topics

Introduction to Protocol

• Definition and Importance
• Historical Context
• Application in Academic Settings

 

Diplomatic Protocol

• International Protocol Standards
• Local Customs and Practices
• Protocol for Academic Institutions

 

Communication Skills

• Verbal and Non-Verbal Communication
• Active Listening Techniques
• Cross-Cultural Communication

 

Professional Etiquette

• Business Etiquette
• Dining Etiquette
• Dress Code and Appearance

 

Formal Event Planning and Management

• Special Requirements for Formal Events
• Managing Invitations and RSVPs

 

Hosting Guests and Delegations

 • Welcoming and Hosting Protocol
• Handling VIPs and Dignitaries
• Seating Arrangements and Precedence

 

Crisis Management

• Identifying Potential Issues
• Developing Contingency Plans
• Communication Strategies During Crises

 

Role of Organisational Ambassadors

• Responsibilities and Expectations
• Representing the Organisation at Events
• Networking and Building Relationships

Your Event Management Course fees include:

 

• Registration, tuition, assessment and certification
   
• Access to digital course materials, guides and templates
   
• Alumni community membership - with volunteering and employment updates and opportunities
• Post-course invitations to guest speaker sessions (live online and in London)
   
• Certificate in Event Management awarded by The Event School London on successful completion of your event planning project and a minimum 80% attendance

The following entry requirements apply:

 

• Minimum age: 18
   
• Competent English language skills (comprehension, written and spoken)

The assessment for your Certificate in Communications, Protocol, Etiquette, and Strategic Engagement is an individual communications research project. 

Your course trainer will allocated class time during the course to ensure all students understand the requirements of the project. 

The project is due one month after your course completion.